Copay Reimbursements
Burlington Township School District

 

If you are enrolled in the Patriot V or Patriot X medical plan, Aetna will reimburse a percentage of eligible copays. Just submit copied receipts with the reimbursement cover sheet directly to Aetna. Once your plan deductible is met, Aetna will reimburse 70% (Patriot V) or 80% (Patriot X) of your copay amount.

**Note: Requests must be submitted within 12 months of the date of service shown on the receipt**

1) Photocopy as many of your copay receipts as possible onto an 8.5x11" sheet of paper. Multiple receipts on one page results in faster processing. Each receipt should show the required information: provider name, provider address, full drug information or medical procedure code, date of service, and amount you paid clearly indicated or circled. Write your Aetna member ID number on each receipt.

2) Complete the reimbursement cover sheet. Indicate the way you wish to be notified that your submission has been received: via email or phone call from Aetna. You should receive confirmation within five business days.

3) Submit as instructed on the cover sheet. You have the option to mail, fax, or email your submission as shown below. Aetna estimates a turnaround time of 2-3 weeks; however, be aware that a manual process such as this may take longer..

Mail to: Aetna - NJ School Board Claims Unit, PO Box 981106, El Paso, TX 79998-1106
Fax to: (860) 975-9065
Email: NJHIFCopaymentReimbursement@aetna.com

**Note: faxes or emails that are more than five pages must be sent in multiples; for example, fax five pages at a time or include separate five-page email attachments.

**Email subjects or attachment titles that contain numbers or "-s" may be tagged as Social Security Numbers and may be rejected by the Aetna system. Be sure to name email attachments with your First and Last Name and "Copay Reimbursement".